PR Polymers recognises that customer satisfaction is the most direct measure of product quality and that a high degree of customer satisfaction is dependent on the effectiveness of our Quality Management System.
Our goal is to satisfy our customers’ requirements by providing customised solutions using a range of innovative products that are considered the best in the world. From our factory in Brisbane, Australia, we manufacture, test, package and market our full range of products. With the harsh Australian climatic conditions in mind, we manufacture high quality products to standards for the resource Industries. Our experienced team provide exceptional design and service.
Our vertically integrated manufacturing structure ensures the QMS provides a common framework for all our product components. Analysis of performance over the life of our product from component level through years of reliable field performance ensures continual improvement of our design and manufacturing processes.
PR Polymers Quality Manual defines policies for improving the effectiveness of our systems and processes through analysis of customer feedback regarding our products and services.
A range of indicators have been developed to provide clear direction on areas for improvement and collation of accurate data is an important part of day to day business. The emphasis placed on these processes by Top Management ensures that a culture of quality is enjoyed by all PR Polymers employees and our customers receive products and services of the highest quality.